This letter serves to confirm that Sternlaser (Pty) Ltd is the only official distributor of the Coolsculpting machine in South Africa.

The Coolsculpting® fat freezing by Zeltiq is manufactured in the USA and has FDA clearance for the first ever body shaping non-invasive (non-surgical) device to permanently remove fat. The CoolSculpting® procedure has an excellent safety profile. Developed byrenowned Harvard university scientists, Dieter Manstein MD and Rox Anderson MD, Coolsculpting® uses proprietary technology that was urbanized after many years of investment in clinical research and product development. Coolsculpting® uses controlled cooling to target and crystallize fat cells. These fat cells gradually die, and are naturally eliminated from your body. Keith Sullivan, president and CEO of Zeltiq commented, “Unfortunately, companies are entering the market with devices that we believe infringe this protected technology. As a result we intend to vigorously enforce our intellectual property rights throughout the world”.

Zeltiq is a global medical device company that has developed an innovative, non-invasive, clinically proven procedure that selectively reduces fat through controlled cooling. Its CoolSculpting® technology is protected by numerous patents and trademarks around the world. Coolsculpting® and the CoolSculpting® logo are registered trademarks of Zeltiq Aesthetics Inc. Cryolipoysis® and the snowflake mark is a trademark of Zeltiq Aesthetics, Inc. (Copyright © 2012, Zeltiq aesthetics, inc. Mk1547-a)

Cheap imitation equipment is being brought into to South Africa and is doing enormous harm to the Zeltiq brand. These rip-off machines even go as far as using the same brand name which is very misleading to the public! These imitation machines do not have FDA approval and are extremely dangerous! They are being sold cheaply with no training. The CoolSculpting machine by Zeltiq sells for $116 000 which is well over a million rand on the current exchange rate. These are only sold to Doctors and can only be operated under medical supervision as there are a number of life threatening contraindications that need to be checked for before allowing the treatment to commence. The machines have a registered built in safety feature called Freeze Detect®. The CoolSculpting system contains any array of sensors that detect potential adverse events including the freezing of epidermal and dermal tissue. Without Freeze Detect, skin freezing or other injury can occur. The CoolSculpting by Zeltiq has 4 different handpieces and the consumable cards for these handpieces are only sold through Sternlaser in South Africa. It is not a home device!

There are currently only 13 CoolSculpting machines in South Africa (see list attached).

The Zeltiq Aesthetics head office is situated at 4698 Willow Road, Pleasanton, CA 94588.

Should you wish to verify any of the above information, they can be contacted on via support@zeltiq.com, Tel: (925) 474-2500, Fax: (925) 474-2599. They also have an office in the UK: First Point, Buckingham Gate, London Gatwick, RH6 0NT, United Kingdom. Intlsupport@zeltiq.com, Tel: +44 (0) 1293 312 070 Fax: +44 (0) 1293 312 080

Any company claiming to have the rights to sell the Zeltiq Coolsculpting machine should not be trusted – they are operating under the auspices of the Zeltiq trademark and will be dealt with by Zeltiq Aesthetics head office in California.

Not only are they misrepresenting themselves but are misleading the public and should be reported to the board of the Consumer Protection Act.

Should you require any additional information, please do not hesitate to contact me.

Yours sincerely

Ro Ziervogel